We’re proud to say we’ve been accredited by the Better Business Bureau for 25 years! This achievement requires us to uphold their eight standards which include the following:
1. Build Trust: Establish and maintain a positive track record in the marketplace.
2. Advertise Honestly: Adhere to established standards of advertising and selling.
3. Tell the Truth: Honestly represent products and services, including clear and adequate disclosures of all material terms.
4. Be Transparent: Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
5. Honor Promises: Abide by all written agreements and verbal representations.
6. Be Responsive: Address marketplace disputes quickly, professionally, and in good faith.
7. Safeguard Privacy: Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.
8. Embody Integrity: Approach all business dealings, marketplace transactions and commitments with integrity.