This article was featured in the Standard Times 2019 Best of the Best Feature Publication.
Since 1978, repeat customers have been the backbone of business for local home improvement company, Care Free Homes. Owned and operated by the Pickup family of Fairhaven, MA Care Free Homes has continued to thrive for over 40 years thanks to an extremely loyal customer base.
“Our ultimate goal is to build relationships with people.” said Care Free Marketing Coordinator, Stephanie Pickup.
The age of technology has eliminated much of the human connection within the world – but not at Care Free Homes. Three generations of Pickups continue to fuel the engine of home improvement success by establishing a strong rapport with folks in the community.
Stephanie Pickup (left) Care Free Homes customer, Marlissa Briggett (right)
“I love family businesses and when you hire Care Free Homes you hire the whole family. The whole family is making sure it all works smoothly.” said Onset, MA homeowner, Marlissa Briggett.
Marlissa, a customer who shared her experience over the airwaves, recommended her mother hire them, too.
“They came back the next year and did my mom’s roof…it was an equally amazing job.” said Briggett during a recent radio interview.
Repeat business and customer referrals are responsible for over 60% of their business each year.
“Once you become a Care Free customer chances are you’ll stay a Care Free customer – and you’ll invite your friends and family to become one, too” said Pickup.
Phil Paleologos, radio host of WBSM’s Morning Drive, became a Care Free customer in 2015 and has been a passionate supporter of the company ever since.
Care Free Homes Customer and WBSM Radio Host, Phil Paleologos (left) Stephanie Pickup, (middle) and WSBM Digital Media Producer, Kasey Silvia (right)
“Care Free Homes can do vinyl siding or put on a porch or what not…and for years after that there is relationship because that’s how they are there – they’re more than just a company that does excellent work” said Paleologos.
Homeowners want a reputable, trustworthy contractor that will provide professional products, quality workmanship, and reliable service. Care Free Homes has been an A+ rated accredited member of the Better Business Bureau of over 25 years. They are an award-winning company with an extensive list of elite industry credentials for roofing, siding, windows, decks, porches, sunrooms and more.
With over four decades of experience and thousands of satisfied customers, like Marlissa Briggett, it’s no surprise that Care Free Homes continues to be a leader of home improvements here in the SouthCoast.
“The pricing is so fair and it includes so much in terms of customer service and quality that you can’t help but recommend them to everybody you know.” said Briggett.
