Finding a reliable roofing contractor here in Southeastern Massachusetts, Cape Cod, and Rhode Island can be overwhelming. In addition to the cost of a roof replacement, there are several things you should consider while researching roof companies. This checklist will help homeowners find a reliable roof installation company:
- Fully Licensed and Insured: Every roofing contractor in Massachusetts must be registered as a Home Improvement Contractor (HIC) and have a Construction Supervisor’s License (CSL). Likewise, Rhode Island law requires roofing contractors to be registered with the Rhode Island Contractors’ Registration and Licensing Board (CRLB). Each state has different educational and professional requirements for contractors to earn their respective certifications and licensees. Ensure that your contractor has adequate liability insurance and workers’ compensation insurance – homeowners may even request a copy of their insurance certificate. If a roof installer or bystander is injured on the job site, the homeowner will be held responsible if the contractor is uninsured.
- References and Reviews: Reputable contractors should gladly provide you with a list of references. Online reviews can also provide valuable look into the quality of their products, craftsmanship, responsiveness, and service. Research contractor reviews and recommendations on the Better Business Bureau, Google, Facebook, Houzz, Yelp, and Angi (formerly Angie’s List). You should also read the contractor’s responses to both positive and negative reviews which will showcase their customer service style.
- Roofing Credentials: Professional contractors work hard to earn accreditations and certifications with roofing manufacturers. For example, GAF and CertainTeed, two of the industry’s leading roofing manufacturers, want to ensure their products are expertly installed by their own certified roofing contractors. Roofing contractors must meet strict criteria to earn these certifications. Major roofing manufacturers will provide homeowners with a list of their preferred roofing contractors to help consumers find a reputable company.
- Business Credentials: Integrity and professionalism should be at the heart of every business. The Better Business Bureau helps consumers make informed buying decisions and provides valuable consumer resources. The BBB provides business profiles on both accredited members and non member businesses. Consumers can research how long a contractor has been in business, their business rating, reviews, and any complaints filed against them. This is an objective platform that can provide you with a detailed and unvarnished look at a company’s reputation in the business community.
- Warranties and Guarantees: Make sure a contractor provides warranties! Certified roof installers are able to offer customers valuable roof warranties. As a GAF Master Elite Roofing Contractor, we offer our customers a factory-registered, 50 year, non-prorated roof warranty that’s transferable to the next homeowner – we also provide a 10 year workmanship guarantee on top of our roof warranty. This provides added value to a home and gives our customers peace of mind.
- Professional Website: Roofing contractors who are committed to their business and their customers invest in a professional website. What is their company story? Is the information on their website current and accurate? Do they showcase past projects with an online portfolio? Contractors who are committed to the longevity of their business are committed to the customers they serve – whether it’s 10, 15, and 30+ years after a project is complete.
- Family and Friend Referrals: We are honored to have repeat customers and referrals be our top source of business every year. Friends and family are typically some of our most trusted advisers. Ask your family, friends, and neighbors about their roofing contractor experiences. Most people happily share advice on who you should or should not hire to work on your home.
When the time comes to replace your roof, trust your home to an award-winning roofing contractor, like Care Free Homes. We have provided thousands of Southeastern Massachusetts, Cape Cod, and Rhode Island homeowners with quality remodeling services for over 45 years. We’ve also been an A+ rated, accredited member of the Better Business Bureau for over 30 years! Our team will gladly provide you with a relaxed, no-pressure roof quote – we even offer a 3D model of your home so you can see which roof shingle styles and color blends look best on your home. We even have affordable financing options for qualified homeowners so you can get started on your project quickly!
Get started on your project with a FREE roof quote! Call (508) 997-1111 or contact us online!
Roofing services available from Fairhaven to Cape Cod, New Bedford and Fall River to Taunton, Newport to Providence, and more.
